My JPEG artwork file won’t upload. Why?

Because jpeg/jpg is not an accepted file type. We only accept PDF (.pdf) or Adobe Illustrator (.ai). Please see our artwork specifications for more information on preparing press-ready artwork.

Other FAQs in this section

Can’t Roastar just fix my file?
How do I add metallic effects to my bag artwork?
How do I embed images?
How do I save my file as a PDF?
I have metallic accents on my design. How should I indicate those in my artwork?
I need a designer. Does Roastar offer design services?
I need a graphic designer. Can you recommend a good designer?
What artwork file types do you accept?
What does it mean to have press ready artwork?
What is a project?
What is an eye mark and why is it needed?
What is the difference between vector and raster (pixelated) images?
What is “Registration” and why is my file being rejected for that?
What is “bleed?”
What type of artwork files do you accept?
Where do I send my Drop Box files?
Why do my files need to be setup as CMYK?
Why is my file being rejected for low resolution images?
Why is my file being rejected for “missing links” and what does that mean?
Why must my Spot/Pantone colors be converted to Process/CMYK?
Why must my text be outlined and what does that mean?

Other FAQ categories

Artwork

Bag selection and configuration

Company

General

Materials

Orders

Orders, Shipping and Returns

Process

Products

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