Roastar Shipping Policy

The majority of custom printed coffee bag orders and bag proofs include Free FedEx Ground shipping. Expedited ship methods via UPS are available and can be selected in the shopping cart during the purchasing process. Additional charges apply for expedited shipping methods.

Custom printed coffee bag orders and bag proofs to Hawaii & Alaska also ship free of charge via UPS Ground shipping. Sample Packs ship via Free USPS Priority.

Custom bag orders shipping to Canada will go via FedEx Standard. The cost will be the customer’s responsibility, and will be calculated by their customer service representative once the order is placed. (as it depends on weight and location)

Samples and bag proofs shipping outside of the US & Canada are subject to a flat $60 shipping and handling charge.

Roastar is not responsible for a delayed delivery due to the carrier (FedEx, USPS, etc.) not meeting their delivery date.

Please contact customer service at info@roastar.com or call 866-516-7247 for more information.