Project Manager

As a Project Manager at Roastar, you will lead the planning and execution of software implementation projects from initiation through post-go-live support. This role ensures solutions are delivered on time, within budget, and aligned with business objectives. You will serve as the primary liaison between internal teams and external vendors, driving change management, user adoption, and cross-functional collaboration to achieve successful outcomes.

Essential Duties and Responsibilities

The list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

Project Planning & Execution:

• Develop and manage project plans, timelines, budgets, and resource allocation.

• Define scope, goals, and deliverables in collaboration with stakeholders; adjust plans as needed to meet deadlines.

Client & Stakeholder Management:

• Act as primary liaison between internal teams and external vendors.

• Communicate status, risks, and issues clearly; ensure solutions align with business needs.

Team Coordination & Change Management:

• Coordinate cross-functional teams, assign tasks, and ensure accountability.

• Lead change management initiatives, end-user training, and post-implementation support.

Risk & Issue Management:

• Identify dependencies and risks; develop mitigation strategies.

• Resolve issues promptly and oversee smooth transition to support teams after go-live.

Documentation & Reporting:

• Maintain accurate project documentation and change logs.

• Prepare and present progress reports to management and stakeholders.

General:

• Represent Roastar professionally and embody our core values: Be a Dreamer, Be Pioneering, Be a Typical Midwesterner.

• Adhere to all company policies, procedures, and safety protocols to maintain a safe and productive work environment.

• Participate in weekly team meetings, show accountability for completing to-dos, providing feedback on projects, and staying engaged in company & department related issues.

• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

•  3+ years of project management experience, preferably in enterprise software (ERP/CRM) implementation.

• Bachelor’s degree in Business, IT, Engineering, or equivalent experience.

• Strong understanding of SDLC, implementation methodologies, and project management best practices.

• Excellent communication, leadership, and organizational skills; ability to present plans clearly to diverse audiences.

• Proficiency in project management tools (e.g., Jira, Asana, MS Project).

• PMP and/or Agile/Scrum certification preferred.

• Working knowledge of APIs, integrations, and data migration processes.

• Experience in change management and driving user adoption.

• Self-directed problem solver with strong business and financial acumen.

• Ability to manage stakeholder expectations, build relationships, and negotiate deliverables in fast-paced environments.

• Adaptable, professional, and confident in representing the company.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of office equipment including computer, telephone, copier/printer.

• Ability to sit at a computer for an extended period.

• Frequently required to walk, stand, stoop, kneel, crouch, or crawl.

• Occasionally lift and/or move up to 20 pounds and occasionally lift and/or move up to 40 pounds.   

• Hours of work are generally during regular business hours and average at least 45 hours a week.

• There will be some variation in work hours due to employee shift schedules, special projects, deadlines, employee needs, and other concerns. Occasional out-of-town and overnight travel may be required for business and education.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in office environment.

• Exposure to production areas may require use of personal protective equipment (PPE).

• Noise levels are generally moderate but may be higher in production areas.

General

This position description is not intended to be all inclusive. Employees may perform other related duties to meet the ongoing needs of the organization. Responsibilities and requirements are subject to change at the discretion of management. The employee is expected to adhere to all Company policies and procedures.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all work requirements that may be inherent in the occupation.