ERP Systems Administrator / Developer

As a Software Administrator/Developer with a focus on ERP, you will be responsible for administering, designing, and customizing our multi-subsidiary enterprise software platform. This role involves collaborating with IT and key business stakeholders to gather requirements, translate them into technical solutions, and implement scalable enhancements. Your expertise in business processes, software development, scripting, and integrations will be critical for optimizing workflows, improving user experience, and ensuring data integrity across the organization.

Essential Duties and Responsibilities

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

Software Administration

• Manage system configuration, security, and data integrity, including user roles and permissions.

• Oversee upgrades, patches, and integrations with third-party applications.

• Provide technical support and training while staying current on enterprise software updates.

• Collaborate with end-users to gather and document requirements for system enhancements and improvements.

Development and Scripting

• Design and maintain custom forms, workflows, scripts, and automation to optimize business processes.

• Develop and manage integrations with external systems and in-house applications.

• Ensure code quality, scalability, and performance of custom solutions.

• Collaborate with cross-functional teams and outside consultants to design, implement, and test customizations.

Data Analytics and Reporting

• Use data analytics tools like Infor Birst to build and manage BI dashboards, reports, and data models integrated with Infor SyteLine.

• Create and maintain reports, dashboards, and KPIs to support business intelligence.

• Utilize analytics tools for actionable insights and data-driven decision-making.

• Deliver data visualization solutions for improved accessibility and understanding.

General

• Represent Roastar professionally and embody our core values: Be a Dreamer, Be Pioneering, Be a Typical Midwesterner.

• Adhere to all company policies, procedures, and safety protocols to maintain a safe and productive work environment.

• Participate in weekly team meetings, show accountability for completing to-dos, providing feedback on projects, and staying engaged in company & department related issues.

• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• 3+ years of experience in enterprise software administration and development - Infor Syteline (CloudSuite Industrial), including core modules for manufacturing, financials, CRM, Service, etc.

• Bachelor’s degree in computer science, Information Systems, or equivalent experience.

• Proven ability to implement customizations, integrations, and manage system upgrades.

• Strong understanding of ERP workflows and automation scripting.

• Experience with APIs, web services, and third-party integrations.

• Proficiency in SQL; familiarity with JavaScript, Mongoose, and C#.

• Proficiency in data analytics, reporting tools, and BI platforms.

• Solid grasp of software development best practices (code quality, scalability, performance).

• Excellent problem-solving, communication, and collaboration skills.

• Ability to translate business requirements into technical solutions.

• Experience with Infor tools (ION, MEC, IDM) for integrations and document management.

• Experience maintaining an ERP in a manufacturing environment.

• Knowledge of data visualization tools and advanced reporting techniques.

• Experience working in cross-functional teams and Agile environments.

• Professional, adaptable, and confident in representing the company.

• Experience with change management methodologies to drive collaboration, negotiation, and strategic thinking. 

Specific Skills, Licensure and Certifications

• Excellent communication skills, including written and interpersonal.

• Excellent mentoring and leadership qualities.

• Ability to assess operational efficiency and prioritize improvement processes.

• Good organizational and strategic planning skills.

• Confidence and professionalism in representing the Company.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to perform the essential functions of the position including, but not be limited to the following:

• Use of office equipment including computer, telephone, copier/printer.

• Ability to sit at a computer for an extended period.

• Frequently required to walk, stand, stoop, kneel, crouch, or crawl.

• Occasionally lift and/or move up to 20 pounds and occasionally lift and/or move up to 40 pounds. 

• Hours of work are generally during regular business hours and average at least 45 hours a week.

• There will be some variation in work hours due to employee shift schedules, special projects, deadlines, employee needs, and other concerns. Occasional out-of-town and overnight travel may be required for business and education.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in office environment.

• Exposure to production areas may require use of personal protective equipment (PPE).

• Noise levels are generally moderate but may be higher in production areas.

General

This position description is not intended to be all inclusive. Employees may perform other related duties to meet the ongoing needs of the organization. Responsibilities and requirements are subject to change at the discretion of management. The employee is expected to adhere to all Company policies and procedures.

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all work requirements that may be inherent in the occupation.